Terms and Conditions

Last updated: 19 September 2026

Who Operates the Site and Acceptance of the Terms

redfloornu operates this website offering specialised courses in live production decks and control rooms, including multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. By accessing or using the site, enrolling in any course, or submitting any information through the contact form, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the site or enrol in courses. These terms constitute a legally binding agreement under the laws of the United Kingdom and incorporate requirements from the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Eligibility and Permitted Use

To enrol in courses or use interactive features such as account registration, you must be at least 18 years old and reside in the United Kingdom or another jurisdiction where such access is lawful. Permitted use is limited to personal or professional educational purposes related to live production training. You may view course descriptions, submit enquiries via the contact form, and access purchased materials only after payment. Commercial redistribution or use of course content for training others without prior written consent is prohibited.

Prohibited Conduct

You must not engage in any activity that disrupts the site, compromises security, or infringes the rights of redfloornu or third parties. This includes attempting to access restricted areas, uploading malicious code, harassing other users, or misrepresenting your identity when submitting the contact form. Violations may result in immediate suspension of access and potential legal action under UK law, including the Computer Misuse Act 1990.

Accounts, Submissions, and User Content

Course enrolment may require creating an account with accurate personal details. You are responsible for maintaining the confidentiality of your login credentials. Any submissions made through the contact form or course feedback mechanisms remain your responsibility. redfloornu may use anonymised feedback to improve offerings but will not publish identifiable user content without consent. Accounts may be terminated for breach of these terms.

Ownership of Site Content, Trademarks, and Permitted Limited Use

All course materials, videos, diagrams, and website content are owned by redfloornu or its licensors. Trademarks and logos must not be reproduced without permission. You may download purchased course materials for personal use only. Any other reproduction, modification, or distribution is strictly prohibited and may constitute copyright infringement under the Copyright, Designs and Patents Act 1988.

Third-Party Services and Links

The site may reference third-party platforms for video hosting or payment processing. redfloornu does not endorse, control, or guarantee the content or practices of these providers. Any interaction with third-party services is at your own risk and subject to their separate terms.

Availability, Changes, Suspension, and Termination

redfloornu strives to maintain continuous site availability but does not guarantee uninterrupted access. Courses may be updated, rescheduled, or withdrawn. We reserve the right to suspend accounts or access for suspected breaches. Termination of your account ends your right to access paid materials, though refunds will be handled according to applicable consumer law.

Disclaimers Subject to Mandatory Consumer Law

Course descriptions are provided in good faith but do not constitute guarantees of specific outcomes or employment. To the extent permitted by the Consumer Rights Act 2015, redfloornu excludes implied warranties. Nothing in these terms limits your statutory rights as a consumer in the United Kingdom.

Limitation of Liability

Subject to non-excludable rights under UK law, redfloornu liability for any loss arising from use of the site or courses is limited to the amount paid for the relevant course. We are not liable for indirect or consequential losses, including loss of profits or data, except where caused by negligence or fraud.

Indemnity

You agree to indemnify redfloornu against claims, losses, or expenses arising from your breach of these terms or misuse of course materials, provided such claims do not result from redfloornu own negligence.

Governing Law, Courts, and Consumer Dispute Rights

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers may also bring proceedings in their country of residence within the United Kingdom. Alternative dispute resolution options, such as those provided by the Ombudsman Services, remain available where applicable under the Alternative Dispute Resolution for Consumer Disputes Regulations 2015.

Severability, Waiver, Changes, Contact Route, and Last-Updated Date

If any provision is found invalid, the remainder continues in full force. Failure to enforce any term does not constitute a waiver. redfloornu may update these terms; continued use after changes constitutes acceptance. For queries, use the contact form on the Contacts page or email [email protected]. Our address is The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom and telephone number is 020 8035 8010. These terms were last updated on 19 September 2026.