Legal Information

Legal Notice

This legal notice was last updated on 19 September 2026.

Identity of the Website Operator and Its Role

The website is operated by redfloornu, a commercial provider of specialised training courses focused on live production decks and control rooms. This includes instruction in multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions. redfloornu acts as the primary service provider, delivering educational content, course materials, and related services to clients through this platform. The operator is responsible for the overall management, content curation, and delivery of these training offerings, ensuring compliance with all applicable UK regulations governing e-commerce and educational services. In practice, this means that when you engage with the site, whether by browsing course descriptions or submitting enquiries via the contact form, you are interacting directly with redfloornu as the entity responsible for fulfilling any resulting agreements or providing the described training experiences.

Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives Required in the Target Country

redfloornu operates as a private limited company registered under the laws of the United Kingdom. The company is incorporated in England and Wales. Key non-contact legal identifiers that must be displayed for compliance with the Companies Act 2006 and related regulations include the following, presented here in the required plain-text footer format for transparency and moderation purposes: Company Registration Number: 13753961 • Registered in England and Wales • Registered Office: 78a Broadway, Didcot, England, OX11 8AE. These details allow users and authorities to verify the company's status through official registers such as Companies House. No specific trade or professional licences beyond standard company registration are required for the provision of training services in this sector, although the operator adheres to industry best practices for broadcast and media education. Responsible representatives include the directors of the company, whose details are filed with Companies House and available for public inspection. Users should note that displaying these identifiers ensures transparency, enabling quick verification of legitimacy and reducing risks associated with engaging with unverified providers. Failure to display such information could result in regulatory penalties, but redfloornu maintains full compliance to protect both the business and its clients.

Registered Office and Available Contact Details

The registered office address of the operator is 78a Broadway, Didcot, England, OX11 8AE. This is the official address for service of legal documents and regulatory correspondence. For general enquiries and rapid contact, the following placeholders are used in accordance with policy: The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom, [email protected], and 020 8035 8010. A contact form is also available on the dedicated Contacts page, allowing visitors to submit messages directly. These details satisfy the requirements of the Electronic Commerce (EC Directive) Regulations 2002 for providing a geographic address and means of direct contact. In practical terms, using the registered office ensures formal communications reach the correct legal entity, while the contact placeholders facilitate everyday interactions such as course bookings or support requests. Users are encouraged to use these channels for any matters requiring official response, as this promotes efficient resolution and maintains clear records of communications.

Purpose, Scope, and Intended Audience of the Website

The primary purpose of this website is to provide information about and facilitate access to specialised training courses in live production techniques, including multi-camera operations, control room management, live broadcasting workflows, real-time video switching, and professional oversight of television and streaming productions. The scope covers course descriptions, scheduling, enrolment processes, and related educational resources, all targeted at a commercial audience. The intended audience includes media professionals, broadcast technicians, production coordinators, aspiring operators in the television and streaming industries, and organisations seeking to upskill their teams in these technical areas. This site does not offer general consumer products or unrelated services; it is specifically designed for those with an interest or career in professional media production environments. Practically, visitors can expect content tailored to industry needs, with clear explanations of course outcomes and prerequisites to help users determine suitability. By focusing on this niche, the site supports career development and operational excellence in a rapidly evolving sector, while complying with consumer protection rules relevant to educational services.

Rules for Access to and Acceptable Use of the Website

Access to the website is granted on the condition that users comply with all applicable laws and these terms. Acceptable use includes viewing course information, submitting legitimate enquiries through the contact form, and using the site for its intended educational and commercial purposes. Prohibited activities include any attempt to disrupt site functionality, harvest data without consent, post or transmit illegal or harmful content, or use the site for fraudulent purposes. Users must not impersonate others or misrepresent their affiliation. In practice, violating these rules may result in restricted access or legal action, protecting the integrity of the platform and the safety of all visitors. The site employs standard security measures, and users are responsible for maintaining the confidentiality of any account details if applicable. These rules ensure a safe, professional environment aligned with the site's focus on broadcast training standards.

Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property

All content on this website, including text, images, course materials, logos, and design elements, is owned by or licensed to redfloornu unless otherwise stated. Trademarks and trade names associated with the operator or its courses are protected. Permitted use allows personal, non-commercial viewing and printing of pages for individual reference or legitimate business enquiries related to training services. Reproduction, distribution, modification, or commercial exploitation of any content without prior written consent is strictly prohibited. This includes scraping, framing, or linking in a manner that implies endorsement. In practical terms, users may share links to course pages with colleagues for professional development discussions, but must not copy substantial portions for resale or redistribution. These protections safeguard the investment in high-quality training resources and encourage respect for intellectual property, which is essential in creative industries like broadcasting. Any suspected infringement should be reported promptly via the contact channels.

Accuracy, Availability, and Proportionate Limitations of Liability

While redfloornu endeavours to ensure that the information on this website is accurate, complete, and up to date, no warranty is given regarding its reliability or suitability for any particular purpose. The website and its content are provided on an 'as is' and 'as available' basis. The operator does not guarantee uninterrupted access or error-free operation, and reserves the right to modify, suspend, or discontinue any part of the site without notice. To the fullest extent permitted by law, redfloornu excludes liability for any loss or damage arising from use of the website, including indirect, incidental, or consequential damages, except where such exclusion is prohibited by mandatory consumer laws. In practice, this means users should verify critical details directly before making decisions, such as course enrolment, and the operator's liability is limited to direct losses in cases of proven negligence. This balanced approach protects the business from excessive claims while upholding fair treatment of users, consistent with UK consumer protection standards.

External Links and Third-Party Content

The website may contain links to external sites or references to third-party resources for informational purposes, such as industry standards bodies or related training providers. These links do not constitute endorsement or recommendation by redfloornu. The operator has no control over the content, availability, or privacy practices of third-party sites and accepts no responsibility for them. Users should review the terms and policies of any linked sites independently. In practical terms, clicking external links takes users outside the controlled environment of this website, so caution is advised regarding data sharing or transactions on those platforms. This policy maintains clarity about the boundaries of the operator's responsibility and helps users navigate the web safely while focusing on the core training offerings.

Data Protection, Privacy, and Cookie Compliance under UK Law

As a UK-targeted site, redfloornu processes personal data in accordance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). The contact form collects limited personal information necessary for responding to enquiries, and this data is handled transparently with appropriate security measures. Cookies and similar technologies are used as indicated by the site-wide cookie banner, with options for consent where required. Detailed information on data processing purposes, user rights (such as access, rectification, and erasure), retention periods, and international transfers is set out in the Privacy Policy. The Cookie Policy explains cookie categories, purposes, and management options. Users have practical choices, including withdrawing consent via browser settings or the banner. These measures ensure compliance, build trust, and minimise risks of data breaches, with consequences for non-compliance including regulatory fines. The operator takes data protection seriously to protect visitor information in line with current UK standards.

Consumer Rights, Payment, and Refund Policy

Where courses or services involve payment, consumer rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations apply. This includes rights to clear information before purchase, a cooling-off period for distance contracts where applicable, and remedies for faulty services. Details of payment terms, cancellation, and refunds are provided in the Payment and Refund Policy. Users should review these before enrolling to understand their entitlements, such as refunds for cancelled courses or complaints procedures. In practice, this framework empowers consumers with clear recourse, promoting fair trading in the education sector while allowing the operator to manage operations effectively.

Applicable Law, Competent Courts, and Consumer Dispute Rights

This legal notice and any disputes arising from the website or services shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any such disputes, subject to mandatory consumer protections that may allow claims in the user's local courts. For consumer disputes, alternative dispute resolution options, such as mediation or ombudsman schemes where applicable, may be available in addition to court proceedings. In practical terms, this provides a clear legal framework for resolving issues efficiently, with users retaining rights under UK consumer law regardless of the governing law clause. The operator commits to fair handling of complaints through the designated contact routes.

Contact Route, Changes to This Notice, and Acknowledgement

For any questions regarding this legal notice or related matters, please use the contact form on the Contacts page or reach redfloornu via [email protected], 020 8035 8010, or The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom. This notice may be updated from time to time to reflect changes in law, business practices, or site features; users are advised to review it periodically. Continued use of the website constitutes acceptance of the current version. By accessing this site, users acknowledge they have read and understood these terms. The operator appreciates engagement with its training programmes and is committed to maintaining high standards of transparency and compliance.

Company Registration Number: 13753961 • Registered in England and Wales • Registered Office: 78a Broadway, Didcot, England, OX11 8AE